Privacy Policy
At Sungood Wellness LLP, we respect your concerns regarding online privacy and security while browsing and shopping on our website. We make every effort to ensure that the information you provide remains safe and is not misused under any circumstances.
If this Privacy Policy does not address all of your concerns, please feel free to contact us via email. Your feedback is valuable to us, and we continuously strive to improve our services to better meet your needs.
Please note that this Privacy Policy may be updated at any time by Sungood Wellness LLP without prior notice.
Collection of Personal Information
You may browse our website as a guest without providing any personal information. However, certain activities require mandatory information, while others may be optional.
If you register on the Sungood Wellness website and place an order, we may collect:
- Name
- Phone number
- Shipping and billing address
- Email address
- Account password
- Order history and transaction details
This information is collected to provide you with smooth and efficient services. If you choose not to provide mandatory information, you may not be able to participate in certain activities.
Updating Your Personal Information
You may review, update, correct, or delete your personal information at any time by logging into your account and visiting the “My Profile” or “Account Details” section.
For security reasons, some information may only be updated by contacting customer support. We will respond to your request within a reasonable time.
How We Use Your Information
Sungood Wellness collects your information for the following purposes:
- To process payments and fulfill your orders
- To respond to customer queries, complaints, and requests
- To manage your account
- To provide product and service information
- To send promotional offers and updates (if opted-in)
- To manage marketing campaigns
- To prevent fraud, criminal activity, or violation of Terms of Service
- To improve our website, products, and services
We do not sell, rent, or trade your personal information to third parties except as described in this policy.
Legal Disclosure
We may disclose personal information if required to comply with legal obligations, protect our legal rights, prevent fraud or illegal activities, or for national security and law enforcement purposes.
Sharing Information with Service Providers
We use trusted third-party service providers, including payment processors, to process transactions.
- We only share the information necessary for them to perform their services.
- These providers are required to protect your information according to this Privacy Policy.
- Payment details (credit/debit card information) are not stored in your personal profile.
Data Retention
We retain your personal information as long as your account remains active, as necessary to provide services, or as required by law.
If you wish to delete your account, please contact us at info@sungoodwellness.com. We will respond promptly and process your request as per legal requirements.
Unsubscribing from Communications
You can unsubscribe from email alerts, newsletters, and promotional communications by logging into your account and updating your communication preferences in the “My Profile” section.
However, we may still send essential service-related communications such as order confirmations, account notifications, and policy updates.
Protection of Personal Data
We implement appropriate security measures to protect your information:
- Data is stored on secure and encrypted servers
- Access is restricted to authorized employees only
- Sensitive information is encrypted using Transport Layer Security (TLS)
While we take strong measures to protect your data, no method of internet transmission or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.
If you have concerns about this policy, please contact us at info@sungoodwellness.com.
Cookies Policy
Our website uses cookies to improve your browsing experience.
What Are Cookies?
Cookies are small text files stored on your device when you visit a website.
How We Use Cookies
- Remember your login details
- Save your shopping cart items
- Understand website traffic and user behavior
- Improve website performance and user experience
- Show relevant advertisements (if applicable)
Managing Cookies
You can disable or delete cookies through your browser settings. Please note that disabling cookies may affect certain website functionalities.